Translations:Glossary (3 pages)/18/en

Operational Agreement (OA): An agreed‐upon way of doing things (the equivalent of “policy” in the new structure) such as for Organisational Weaves to divide when they reach the number 12 so as to preserve effective action and decision‐making. Operational Agreements may apply throughout the organisation or only in parts of NVC‐O. Their function is fully explained in the Operational Agreements document.